creoline GmbH
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Extended Support

Extended Support

Advanced support plans for the optimal operation of your server infrastructure

Extended Support

Feature Overview
24/7 Support
Our experienced system administrators are available around the clock for emergencies in all plans.
Installation and Customization
We handle the installation and configuration of additional software or server services for you.
Advanced Monitoring
In addition to monitoring all hardware resource health metrics, we also perform HTTP monitoring.

Extended Support Plans

Find the support plan that best fits your business needs.

Extended Support Basic
Extended Support Business
Extended Support Enterprise
Allgemein
Preis
100,00 €
zzgl. USt.
250,00 €
zzgl. USt.
Auf Anfrage
Laufzeit
1 Monat
1 Monat
1 Monat
Monitoring
Vitalwerte
SSL/TLS-Zertifikate
TTFB (HTTP-Check)
Antwortzeit (HTTP-Check)
HTTP-Cache
Erweiterte Dienst-Überwachung
Monitoring-Webinterface
Benutzerdefinierte Alerts
Sicherheit
DDoS Protection
DSGVO-konformes Hosting
Tägliche Server Voll-Backups
Server-Snapshots
Cloud-Firewall
Betriebssystem Updates
Sicherheitsupdates
VPN-Gateway
Support
Telefon Support
Konfiguration von Server-Diensten
24/7 Notfall-Support
Installation zusätzlicher Software
Konfiguration von Server-Diensten
24/7 Notfall-Support
Garantierte Reaktionszeit
Support (regulär)
24 Stunden
12 Stunden
6 Stunden
Garantierte Reaktionszeit
Support (priorisiert)
12 Stunden
6 Stunden
3 Stunden
Garantierte Reaktionszeit
Support (Störung)
120 Minuten
60 Minuten
30 Minuten
Remote-Hands inklusive
15 Minuten
30 Minuten
60 Minuten
Remote-Hands
/ angefangene 15 Minuten
30,00 € zzgl. USt.
30,00 € zzgl. USt.
30,00 € zzgl. USt.
Notfall-Support
einmalig pro Störung
29,00 € zzgl. USt.
29,00 € zzgl. USt.
29,00 € zzgl. USt.

Schedule an appointment to receive a personalized offer for your company.

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Personal Consultation?
We’ll be happy to advise you personally and provide you with a tailored solution for your company.
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